Support

We're here to help — usually within 1 business day.

Email us

Include your device model and iOS version if you're reporting a bug — it helps us a lot.

Frequently asked questions

How do I cancel my Nomi Pro subscription?

Subscriptions are managed by Apple. Go to iPhone Settings → your name → Subscriptions → Nomi and tap Cancel. You keep Pro access until the end of the current billing period.

I was charged after my free trial — can I get a refund?

All billing is handled by Apple. Visit reportaproblem.apple.com to request a refund directly from Apple. We're unable to issue refunds ourselves.

I bought Pro but the app still shows free features only.

Try restoring your purchase: go to the Profile tab in the app and tap Restore purchases. If that doesn't work, sign out and back in, or email us and we'll sort it out.

How do I delete my account and data?

Go to Profile → Delete Account inside the app. Deletion is immediate and permanent — all your check-ins, tasks, and focus history are removed from our servers.

The app isn't loading or is behaving strangely.

Try closing and reopening the app. If the issue persists, delete and reinstall Nomi — your data is stored in the cloud and will sync back when you sign in. Still not working? Email us with your device model and what you're seeing.

Is Nomi a medical app or ADHD treatment?

No. Nomi is a productivity and self-awareness tool. It is not a medical device and does not diagnose, treat, or substitute for professional mental health care. If you have concerns about your mental health, please consult a qualified healthcare professional.

I have a feature idea or feedback.

We'd love to hear it — email us at support@sunflowermori.com. Nomi is built with the community in mind and your feedback genuinely shapes what we build next.